Solution area
Microsoft Dynamics 365
Enterprise ERP and CRM applications that connect finance, supply chain, operations and customer processes. Axpart supports the journey with one team across analysis, configuration, transition and post-go-live support.
These processes do not run in isolation; a step taken in one shows up in the next.
Finance
Records, controls and reporting
Supply chain and operations
Planning, purchasing, delivery
Customer processes
Enquiry, quotation and after-sales
Linked processes
Business processes
Connected processes, not separate systems.
In growing organisations, finance, supply chain, operations and sales often run in different tools with different data definitions. The same customer, product or supplier record lives in several places, and reports need consolidation and reconciliation.
The value comes from connected processes, shared business rules and integrated data flows: a sales order feeds stock and planning, a delivery feeds invoicing and collection, and transactions feed financial reporting.
That is why we start from the organisation's process needs rather than product features: which processes need to connect, which data should be managed from a single source, and which decisions should rest on which reports.
Common starting points
- Financial data held in several systems that needs reconciling
- A broken order flow between sales, stock and purchasing
- Management reports assembled by hand
- Customer and sales information living apart from the ERP
- A Dynamics AX environment that is due for renewal
Solution scope
Three areas, connected processes.
Our Dynamics 365 work focuses on three main areas. The scope is defined together based on the organisation's process needs.
Finance
General ledger, receivables and payables, budgeting and financial reporting run in step with operational transactions.
Supply Chain and operations
Purchasing, inventory, warehouse and production planning managed together with demand and supply; a traceable flow from order to delivery.
Customer processes (CRM)
Managing customers, opportunities and sales processes; connecting after-sales service and customer processes with operations and finance.
Delivery approach
One team, from discovery to ongoing support.
This is how our four-stage service model applies to Dynamics 365 projects.
Discovery and analysis
Current processes, data sources and the target architecture are mapped together; scope and priorities become clear.
Design and implementation
Processes are configured on Dynamics 365; customisations, integrations and reports are designed and built.
Transition and go-live
Data migration, test cycles and user training are completed; go-live follows a controlled plan.
Continuous improvement
Post-go-live support, performance monitoring and a regular improvement cycle for new needs.
Existing investments
If you are running Dynamics AX
The customisations, integrations and reports built up on Dynamics AX over the years are part of your organisation's knowledge. We do not set that investment aside: we provide sustainable support for your current environment and plan the move to Dynamics 365 at your organisation's pace.
The transition starts with process and data analysis. Together we decide which customisations can be covered by standard capabilities and which need to be rethought. The aim is a controlled, step-by-step transition that protects day-to-day operations.
Let's define the right Dynamics 365 scope together.
Share your needs and we will review your processes, your current environment and your goals with you.